Digital Process Support
DaVinci: Together into the Digital Future
Developed in collaboration with our partner and co-shareholder Netcracker, the modular digital business process platform DaVinci supports you in innovation, automation, and the transformation of your business processes toward a digital future.
Coraltree Systems Deutschland GmbH
Mottmannstraße 4a
53842 Troisdorf
Phone: 02241/84 40 700
Fax: 02241/93 21 26-9
Email: info@coraltree-systems.de
A Solution That Delivers
The DaVinci digital business process platform developed by Coraltree has a modular structure and consists of the following components:
✔ Core
✔ Customer, Contract & Order
✔ Product Catalog
✔ CRM & Sales
✔ Billing & Finance
✔ Logistics & Inventory
✔ Sales Commissions
Unlike the monolithic business process support systems of the past, today you decide which module is actually relevant to your specific needs.
Whether it’s a customer address, shipping address, billing address, or the service location: DaVinci provides full support in this area—both domestically and internationally. The integrated, workflow-driven order management system creates orders, initiates logistics processes, assigns technicians, schedules technician visits, triggers invoicing upon order completion, and documents the respective order status in a clear and traceable manner.
The DaVinci Product Catalog module allows you to manage items and products in a simple, clear, and flexible way. These can be entered as single-component or multi-component products, known as bundles. Individual or package prices? With or without a discount? Volume-based pricing or volume discounts? Standard prices or time-limited promotional prices? None of this is a problem for the DaVinci Product Catalog.
It’s also impressive for Controlling & Reporting: all accounting-relevant information can be stored for each item or product.
Whether it’s for accurate revenue reporting and/or revenue recognition—including revenue allocation keys—everything can be easily maintained.
Internal jargon versus item and product names that customers can understand: Items and products often have internal product names that are not immediately clear to customers. That’s why the DaVinci product catalog offers the option to store an external and a customer-specific item name alongside the internal item name.
DaVinci: CRM & Sales
Once you’ve mapped out your sales structure, you can use DaVinci CRM & Sales to manage your digital sales processes and marketing campaigns. From managing leads and potential buyers, assigning them to sales channels and sales entities, and defining marketing campaigns, through creating quotes and mailings, calculating success rates, and processing responses, all the way to drafting contracts, DaVinci CRM & Sales supports you fully digitally. Thanks to the integrated digital calendar and mailing functions, follow-up folders, personal reminders, cumbersome scheduling of customer meetings, and Microsoft Excel-based management of sales entities are a thing of the past.
Once a contract is concluded, the contract information can be transferred directly from DaVinci CRM & Sales to the DaVinci Customer, Contract & Order module.
DaVinci: Billing & Finance
Depending on your hardware configuration and network capacity, the DaVinci Billing & Finance module allows you to process up to 2 million contracts during regular daily operations in just eight hours.
This includes, among other things, the generation of the corresponding electronic customer invoices, subsidiary ledger transactions, and payment transactions. But that’s not all!
During the billing process, DaVinci generates revenue and accrual data for invoice line items based on the information stored in the product catalog. This is done without affecting other DaVinci business processes and without any noticeable loss of performance during interface processing.
If sales could not be billed in the current period, DaVinci automatically calculates the accrual values for unbilled sales at the end of the period.
Immediately after the billing record and billing document are generated, the information becomes available in the accounts receivable ledgers and can also be analyzed in real time via the Reporting Center. DaVinci Billing & Finance also provides comprehensive support for bidirectional payment transactions with banks or payment service providers.
The period-end closing function initiates the automatic monthly closing in DaVinci. This closes the current period and automatically transfers all defined subsidiary and general ledger data, as well as reports for the monthly closing, to the general ledger in the desired format via an interface.
Manage your product inventory—whether physical or virtual, for sale or for rent—efficiently and transparently with a modern inventory management system: the DaVinci Logistics & Inventory module.
Whether you manage physical devices such as mobile phones, receivers, routers, accessories, SIM or smart cards, phone numbers, virtual smart cards, software licenses, vouchers, or other goods, DaVinci Logistics & Inventory enables you to:
- Transfer the products you sell to a logistics service provider via a flexible interface
- Track the product lifecycle, including contracts and terms stored in your CRM system
- Initiate, monitor, and process returns and exchanges using an integrated workflow engine
- Get a detailed overview of inventory levels and locations thanks to real-time inventory management and integrated reporting
Manage your sales team and/or external sales partners efficiently with DaVinci Sales Commissions. The DaVinci CRM & Sales module allows you to map even highly complex hierarchical structures. Data for your sales team or external sales partners can be maintained digitally via an interface to your accounts payable system.
Present your commission statements transparently in the DaVinci Sales Partner Portal or another sales partner portal you have already implemented. Build trust with your sales team by presenting all commission statement data in a format consistent with financial statements, enabling you to achieve the desired growth for your company.
Together with colleagues from the former Coraltree Systems Ltd. – now Netcracker Technology EMEA Ltd. – Coraltree Systems Deutschland GmbH developed the DaVinci digital business support platform specifically for mid-market customers. Over the past 10 years, this has evolved into an extremely successful partnership.
In close technical coordination with Netcracker in the UK, Coraltree has developed DaVinci into a leading digital business process support system that meets the highest standards. An annual DaVinci maintenance release, with its program enhancements, ensures that DaVinci consistently meets the expectations of a digital and innovative business process support system.
